Phuket’s taxi mafia continues to overcharge and threaten passengers despite complaints

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Overcharging and aggression against ride-hailing passengers continue despite complaints. (Photo – Incident in February)

PHUKET, Thailand – Visitors to the island have long been familiar with the ongoing issue of overcharging by taxi drivers, a problem that has persisted for years. The notorious “taxi mafia” in Phuket continues to exploit both tourists and locals, charging vastly inflated fares and even resorting to violence when they spot passengers using alternative ride-hailing services like Grab.

Despite numerous complaints from both residents and tourists, no substantial action has been taken to address the issue. The aggressive behavior of some taxi drivers has created an atmosphere of fear, especially for those choosing to opt for Grab rides, which often face resistance from traditional taxi drivers.



This ongoing issue has prompted frustration among locals and visitors alike, with many calling on local authorities to take stronger measures to regulate the taxi industry, ensuring fair pricing and safe transportation options for everyone on the island. The lack of enforcement and the persistent problem raise concerns over the overall experience for travelers and residents in Phuket, leaving many to wonder when a lasting solution will be implemented.

Comments from tourists:
“As a tourist in Phuket, it’s hard to ignore the taxi mafia that overcharges passengers. I’ve even seen drivers get aggressive toward people using Grab. This issue has been going on for years, with complaints from both locals and visitors, but nothing ever seems to change. It’s really frustrating.”

“Hua Hin is definitely a much safer and cleaner option compared to other places. It’s also more convenient and has become really popular among both Thais and expats who know the area well. Highly recommend it for anyone looking for a more relaxed and enjoyable experience.”


Taxi drivers in Phuket face backlash for overcharging and intimidating passengers using grab. (Photo – Incident in February)