BANGKOK, 16 April 2013 – The Land Transport Department will fine drivers of buses who were reported by passengers as reckless drivers.
As many as 12,000 calls were made to the department’s 1584 hotline for protection of public transport users, during the Songkran period. The calls were mostly made to inquire about bus routes, tourism sites and items left on public transports.
Complaints were lodged against taxi drivers that declined to pick up passengers and those who were offensive or who failed to let passengers get off at the agreed spot. Complaints were also made against public van, bus and minibus drivers who drove recklessly, who did not stop at bus stops, and who displayed offensive behavior. Excess charging of fees were also reported.
The department will call in the drivers in question for interrogation, and then fine them.