The Centara Grand Mirage Resort Pattaya celebrated winning a “certificate of excellence” from travel website TripAdvisor with a staff party at the Wong Amat hotel.
General Manager Robert John Lohrmann touted presentation of the award, which the hotel was given May 23, at an Aug. 30 staff awards party that also celebrated the hotel’s successes at the Pattaya Food & Hoteliers Expo and the Pattaya Bartender Competition.
Lohrmann praised and thanked employees for working hard to earn the hotel many awards in various competitions, including the TripAdvisor certification, one of 22 doled out to Centara hotels in Thailand.
Robert John Lohrmann (back left, with glasses), general manager of Centara Grand Mirage Beach Resort Pattaya and hotel administrators pose for a commemorative photo with employees who had won awards in the Pattaya Food & Hotelier Expo and Pattaya Bartender Contest.
TripAdvisor, which sells advertising listings to premium hotels and collects commissions off their room bookings, gives its Certificate of Excellence to hospitality businesses that have received positive reviews from website users. TripAdvisor says only 10 percent of the businesses listed get enough positive reviews to warrant the prize.
The staff party, however, was devoted to more than just the website award. Staffers were also lauded for Centara Grand Mirage winning a bronze medal at the ThaiFEX show and 12 prizes won at the Pattaya Food & Hoteliers Expo. The most recent awards came just two days earlier at the Pattaya Bartender Competition, where the Centara took two first-place prizes and second place in the “flair” bartender contest.
“I am happy and proud that the hotel had received many awards, a win for the hard-working employees reaching their goals in impressing customers,” Lohrmann said. “This success is from selecting employees with potential to serve customers plus we give importance to constant development of personnel in all levels and promote the employees to think new ideas, implementing those ideas in their work, or when they are out in competition.”
Speeches completed, the party kicked into high gear with winning bartender Dao Tiempa showing off her mixing skills with a flurry of bottles set to music.
Chef Thunyaporn Petboot then showed off the killer moves that won her third place in the seafood papaya salad dancing competition at the hoteliers expo.