Water bills

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Dear Hillary,

We have not been here very long and already we have had the water cut off from the house (twice!) and the electricity (once) all because I do not understand when and how the bills come. I am sure we did not receive at least two, but when I tried to explain this at the Water Department I got nowhere – and had to pay an extra 500 baht to get re-connected. What can we do?

Bill.

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Dear Bill,

Mark on your calendar the due date and go in and pay. Easy!