General Manager Chatchawal Supachayanont (8th from right) holds up the trophy received by Dusit Thani Pattaya after it was named as the second best hotel among the world’s top 100 hotels in 26 destinations with the highest guest satisfaction in terms of product and services as well as guest loyalty.
Dusit Thani Pattaya received the recognition during the ‘Starway World Best Hotels’ Awards held in Moscow and presented by Coral Travel in recognition of the hard work put forth by international sales agencies, hotel establishments and airline companies.
Almost 180,000 guest satisfaction questionnaires were distributed among hotel guests from Russia, Ukraine and other CIS countries, Poland, Turkey and the Balkans. Responses were collected from 3,991 hotels that are located all over the 26 world destinations including Turkey, Egypt, Dominican Republic, Tunisia, Greece, Indonesia, India, Mexico and Spain.
In Thailand, eleven hotels were rated by patrons with five in Pattaya given a ranking. Organizers of the Starway World Best Hotels congratulated all the winners and encouraged them to maintain a consistent level of high quality and standard so that sustainable success can always be achieved through guest loyalty and satisfaction.