BANGKOK, Thailand – The Office of the Consumer Protection Board (OCPB) has launched an investigation into allegations of tenant abuse by a dormitory operator in the Rangsit area of Pathum Thani province, following complaints of coercive conduct and unfair rental practices. Prime Minister’s Office Minister Jiraporn Sindhuprai confirmed the action after reports emerged that tenants at Chareeya Residence had been subjected to threats, contract irregularities, and mistreatment.
The OCPB met with police from Pak Khlong Rangsit Police Station on April 23 to prepare a coordinated response. A joint field inspection was carried out two days later, during which 17 affected residents were identified. Three of those have formally submitted complaints to the OCPB, while the remaining 14 cases are being handled by local police, who are now collecting statements and evidence to support legal proceedings.
The complaints center on Chareeya Residence in the Mueang Ek neighborhood of Lak Hok Subdistrict, where tenants allege multiple violations of consumer rights. A summons has been issued for the operator to appear before authorities on May 8. Failure to comply could result in penalties under Section 45 of the Consumer Protection Act, including up to one month in prison or a fine of up to 20,000 baht.
A follow-up inspection on May 2 found no representative present at the premises, prompting officers to officially record the event at the local police station. Investigators are now assessing whether the property complies with regulations on building safety, dormitory licensing, and taxation.
The OCPB is coordinating with Lak Hok Subdistrict Municipality, the Department of Children and Youth Affairs, and the Revenue Department to ensure full legal compliance. The investigation remains ongoing, with legal proceedings expected if any violations are confirmed.
