BANGKOK, Thailand – The Bangkok Metropolitan Administration (BMA) has expressed its gratitude to residents after a recent NIDA Poll showed that 73.95% of the public is satisfied with the city’s overall performance under Governor Chadchart Sittipunt. As the administration enters its fourth year, it remains committed to building “Bangkok, a livable city for all,” while acknowledging ongoing urban challenges.
BMA spokesperson Ekwaranyu Amrapal said the positive feedback reflects citizens’ appreciation of improvements in quality of life, especially in areas such as sidewalk management, the expansion of green spaces, better urban aesthetics, and improved cleanliness. These initiatives are part of the governor’s “9 Dimensions, 9 Goods” strategic framework aimed at creating an inclusive and sustainable urban environment.
The survey highlighted five key areas with high public satisfaction: sidewalk and street vendor management (75.80%), green space and public parks (73.35%), beautification of streets and alleys (70.60%), waste and pollution management (70.00%), and public safety through lighting and CCTV (68.45%). These results indicate growing public trust in the BMA’s management of everyday city life.
However, the spokesperson acknowledged persistent challenges, particularly traffic congestion, flooding, the high cost of living, and concerns about corruption in state agencies—issues that continue to require systemic reforms and effective governance.
The BMA emphasized its commitment to citizen engagement through platforms like Traffy Fondue, which has received over 960,000 issue reports to date. This tool has become vital for enabling rapid, targeted responses and fostering public participation in city development.
Looking ahead, the BMA is determined to modernize its governance model by pushing for a long-awaited revision of the Bangkok Administration Act—the first in over 40 years. This legal reform seeks to streamline public services and better meet residents’ needs.
“We believe that true transformation comes not only from infrastructure but also from efficient systems, inclusive services, and active citizen participation,” Ekwaranyu concluded. “That is the path toward a truly livable and equitable city for everyone.”
