Woman files fraud complaint against Facebook seller

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Sawitee Namwiwatsuk files a police report against the operator of the Facebook page she ordered children’s shoes from but never received.
Sawitee Namwiwatsuk files a police report against the operator of the Facebook page she ordered children’s shoes from but never received.

A mother who never received the children’s shoes she ordered filed a fraud complaint against the operator of the Facebook page she ordered from.

Sawitee Namwiwatsuk, 35, said she transferred 340 baht to the TMB Bank PLC account owned by Witit Janta, who allegedly operated on Facebook under the moniker “Nutty Chi”.

The “Nutty” ad for shoes was posted to a “Mother and Child Market” page she said she had purchased from many times without problem. But, this time, the shoes ad was posted by someone she didn’t know. But she sent the money anyway.

The shoes never arrived, Witit never replied to emails and the Facebook page was soon closed.

Sawitee said she decided to go to police when she discovered new “Mother and Child Market” pages opening afterward. She said other former shoppers on the old page also had reported they had been ripped off.

While it is common in Thailand for people to advertise items for sale on Facebook, it is always an unsafe way to shop. Unlike established e-commerce sites such as eBay, Amazon and Lazada, Facebook cannot accept payments, does not offer any insurance against fraud and doesn’t guarantee that anything advertised on its website is genuine.