Chonburi social workers provided aid to Pattaya homeless people rather than simply scoop them off the streets.
The Chonburi Protection Center for the Destitute has begun taking a different tack to address the city’s raging homelessness problem.
Previously, police and social workers rounded up vagrants and either put them in a shelter or deported them. Recently, the center has set up a temporary station where actual social services are provided.
The disadvantaged were given bags of food and necessities, counseling and information on how to access public-welfare services.
A “mechanism” used by the Social Welfare and Human Security Ministry is the “Social Assistance Center Hotline 1300”, an organization helping people facing difficulties in crisis 24 hours a day in Bangkok, Chonburi and upcountry provinces.
Manned by representatives from the national complaint-resolution center, the hotline offers advice, referrals and covers more than just homelessness. Also addressed is domestic violence, teen pregnancy, human trafficking, drug addiction and missing persons.