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41 nations assist Thailand’s tsunami relief effort

Le Meridien updates

Care concerning cancellation charges urged

Good news from Tourism and Sports Minister Sontaya

PATA establishes Tsunami Recovery Fund

TAT top priority now is humanitarian

Tourism sector calls for drive to pull back visitors to Phuket

Amari Watergate Hotel holds management team building seminar

Penang hotels waive cancellation charges

Thailand’s tourist attractions to be rebuilt within a month

Phuket coral sustains minor damage from tsunamis

41 nations assist Thailand’s tsunami relief effort

Thailand has received donations and assistance from 41 nations and 10 international organizations to help with its tsunami relief effort, Interior Minister Bhokin Bhalakula revealed. Bhokin made the announcement after holding talks with a delegation from Switzerland led by Foreign Minister Micheline Calmy-Rey, who traveled to the country’s southern resort province of Phuket to express her condolences to Thailand.

Around 20 Swiss nationals are thought to have been killed the tsunamis, while scores more are still missing. The Swiss delegation traveled to hospitals around Phuket to visit survivors.

The unprecedented tsunamis on December 26 hit the kingdom’s six southern provinces of Phuket, Phang-nga, Krabi, Trang, Ranong and Satun, leaving nearly 5,000 dead, with over 10,000 injured and over 6,000 more still missing so far. (TNA)


Le Meridien updates

Le Meridien Hotels & Resorts has reported the Le Meridien Phuket Beach Resort and Le Meridien Khao Lak Beach & Spa Resort were the only two Le Meridien properties in Thailand to be substantially affected by the December 26 tsunami.

A relief fund for staff and their families has been established from London. All guests at Le Meridien Phuket Beach Resort were evacuated to safe areas and have all been accounted for. At Le Meridien Khao Lak Beach & Spa Resort, all guests were evacuated to alternative hotels in Phuket or transferred to hotels in Bangkok. The hotel will remain closed until damage assessments and repairs have been completed.

Up-to-date information will be posted on www.lemeri dien.com (TTG Asia)


Care concerning cancellation charges urged

The Association of Thai Travel Agents (ATTA) president, Suparerk Soorangura, and Thai Hotels Association (THA) president, Chanin Donavnik, have urged members “to use their discretion in respect of cancellation charges”.

Tour operators and hotels are entitled to levy charges on deposits and cancellations made on short notice under normal circumstances. But ATTA and THA are appealing to members to play their part in repairing the damage caused to Thailand’s image by not claiming for cancellations in respect of paid deposits and related cancellation charges.

The catastrophic events caused by the December 26 tsunami, which has brought about an enormous loss of life, injuries and a huge number of “displaced” tourists are worthy of special considerations, they said.

Meanwhile, Banyan Tree Hotels & Resorts has issued a general policy on postponement and cancellation of bookings. It is offering between three and seven months grace for guest to make a visit to the same or another resort under the same brand and reviewing case by case if guests are unable to take up the deferment offer.

Banyan Tree Phuket and Allamanda Laguna Phuket in Thailand and Banyan Tree Maldives Vabbinfaru and Angsana Maldives Ihuru are fully operational now despite being in affected areas. Deer Park Hotel in Sri Lanka was not affected at all.

Guests who have paid upfront, have the option of using up their remaining nights’ stay in any Banyan Tree resort over the next three to seven months. And guests who did not prepay are not being charged for the remaining nights not used. (TTG Asia)


Good news from Tourism and Sports Minister Sontaya

Just after seven days of chaos following the tsunami catastrophe that battered six southern provinces on the Andaman coast, Tourism and Sports Minister Sontaya Khunplome offered a piece of good news to clear the clouds.

On January 1 he announced that seafront hotels and beaches in areas hit by last Sunday’s tidal waves would be 80% operational and should open their doors to tourists soon. “Less than 20% of the beachfront areas in the six provinces were damaged by the tidal waves,” he said.

“The famous Kata-Karon beaches as well as the scenic Phromthep vista point are now open for tourists,” said the minister, who added that tourists have gradually returned to world-renowned attractions in Krabi including the highly-publicized split islands, Maya Beach and Mai Pai Island.

Sontaya said Satun was the least affected province and three national marine parks under its supervision - Petra, Tarutao and Talayban – are open for tourists.

In Trang, tourists have started making their excursions to Chao Mai Marine National Park and Pak Meng beach. (TNA)


PATA establishes Tsunami Recovery Fund

PATA has launched a Tsunami Recovery Fund to be administered by the PATA Foundation, its charitable arm. It is inviting members, chapters, governments, NGOs, travel professionals and individual travelers to pledge money which will be dedicated to a recovery program for the benefit of PATA member organizations. The funds will be used to rebuild skills and livelihoods of tourism employees.

To pledge money, email tsunami-recovery@PATA .org, or fill out the pledge form found on the website: www.pata.org/patasite/index.php?id=1112 (TTG Asia)


TAT top priority now is humanitarian

The Tourism Authority of Thailand (TAT) says its immediate priority is humanitarian rather than economic, one of the authority’s top executives stated. “Many of the tourists affected by the tsunami are still here, and new tourists are still arriving daily. We want to do make sure that they are as comfortable as possible. We want to do everything we can to reassure them,” Ms Phornsiri told TTG Daily News. She said she was traveling to Phuket to see for herself which areas are safe and which are not yet ready to receive visitors.

“When I have done this and consulted with colleagues we will be in a position to tell our overseas offices and the trade what they should say to consumers,” Ms Phornsiri said.

She added that it was still too early to assess the impact of the tsunami disaster on international visitor arrivals, but the TAT will continue to try meet government targets. The government is expecting Thailand to attract 12 million tourists in 2005.

The TAT will be asking the government for a special budget to promote the three severely affected provinces of Phuket, Krabi and Phang Nga, said Ms Phornsiri. “We have an uphill task, but we have been through other crises in the recent past and we will soon be working closely with the private sector to do what is necessary to restore confidence,” she said. (TTG Asia)


Tourism sector calls for drive to pull back visitors to Phuket

Tourism officials on Thailand’s southern island of Phuket are calling on the government to launch a marketing offensive to pull visitors back to the Andaman coast in the wake of last month’s tsunamis, urging a particular focus on the Chinese market.

Phattanaphong Ekwanich, president of the Phuket Tourism Business Association, confirmed that tourism on Kata, Karon and Patong Beaches in Phuket was beginning to return to normal, following the devastation caused when the massive tsunamis crashed into the shoreline.

Noting that only around 10 percent of the island’s 34,000 hotel rooms had been affected by the tsunami, he expressed confidence that most of the damage could be repaired in 3-4 weeks. Nonetheless, he stressed that an urgent marketing offensive was needed to see a complete revival of the island’s tourism sector.

In particular, he said, the government should focus its attentions on the domestic and Chinese markets, as normally during the Chinese New Year demand for hotel rooms on the island exceeded supply.

“The government will need to use a huge lump sum in its publicity offensive, and will need to restore tourism destinations on the Andaman coast,” Phattanaphong said.

Officials from the Tourism Authority of Thailand have already met to draw up plans to launch special package tours to encourage domestic and foreign tourists to return to Phuket and the nearby Krabi Province. (TNA)


Amari Watergate Hotel holds management team building seminar

Pierre-Andre Pelletier, general manager of Amari Watergate Hotel recently held a management team-building seminar at Emerald Cove Resort. Taking part were (from left) Tim Boda, Chetsada Techprasertporn, executive assistant manger, Pierre-Andre Pelletier, Wanna Charoenchaimongkol, financial controller and Somkhit Tonsaiphet, as well as many members of the Amari Watergate Hotel management team.


Penang hotels waive cancellation charges

A number of hotels in Penang, Malaysia have agreed to waive the charges imposed on guests when they cancel their bookings after the tsunami tidal wave hit the island state last month.

Ferringhi Beach Hotel Penang general manager, Lau Cheong Leong, said the Malaysian of Hotels Penang Chapter made a call requesting its members not to impose cancellation fees. “We have been refunding our guests who have prepaid during this super peak period since the December 26 tsunami. The cancellations are from the locals. We have none from the foreign tourists so far except for enquiries on the impact of the tsunami on the island. They have confirmed coming following our assurance that it is business as usual.”

In Langkawi, Pelangi Beach & Spa Resort general manager Francois G Sigrist said it was not charging for any cancellation fee and peak season surcharge from December 26 until January 31. After which, he said the situation would be reviewed. The resort is now in full operation.

Meanwhile, Asian Overland Services Tours & Travel director of sales, Andy Muniandy said his agency has received some cancellations from Russia and the Middle East. (TTG Asia)


Thailand’s tourist attractions to be rebuilt within a month

Tourist attractions in Thailand’s six southern provinces along the Andaman coast, which were devastated by tsunamis, will be rebuilt within the next month according to the country’s Tourism and Sports Minister Sontaya Khunplome.

Speaking on January 1, Sontaya said, “Most of Phuket’s seaside hotels are still operational. Phuket was the least destroyed and most of its 40 seaside hotels can be repaired. I want to tell holiday makers that these hotels are still operational and could reopen for service as usual. They only need to clean up the rubbish and debris.”

But many holiday makers cancelled their hotel bookings for the New Year celebrations in Phuket after the natural disaster. Only 30 percent of visitors proceeded with their holiday in the devastated seaside resort.

Sontaya made his comments to reporters after he and Interior Minister Bhokin Bhalakula had inspected the damage on Phi Phi Island off Krabi Province and Khao Lak in Phang-nga Province. The minister’s said he found the damage done by the tsunami smaller than he had expected.

“The government is fully supporting the rebuilding of the tourist industry in the six affected provinces, including Phuket, Phang-nga, Krabi, Trang, Ranong and Satun. It should not take beyond the end of January to rebuild the places. But we must concentrate on cleaning up the area first before we move on to renovate the damage, and speed up public relations and marketing. We have informed tour agencies overseas that our hotels are still open,’’ Sontaya said. (TNA)


Phuket coral sustains minor damage from tsunamis

Environmental experts have stated that coral reefs around Thailand’s southern resort island of Phuket came off relatively unscathed from the tsunamis, but urged local residents to help clear litter from the beaches to ensure that no further damage would be caused to shallow-water coral.

Sakanant Plathong, a marine environmental surveyor from Prince of Songkhla University, said that after diving to inspect the local coral with officials from the Institute of Marine and Coastal Research and Development that around 5-10 percent of coral around the island had been damaged by the giant waves. However, he warned that coral living in shallow water could be damaged further unless urgent efforts were made to clear refuse off the island’s beaches.

Noting that diving was one of the island’s most important tourist attractions, Sakanant said that it was vital for both locals and tourists to consider the implications of coral damage.

The diving team is now preparing to assess the damage to coral off Phi Phi Island and the Similan and Surin islands. (TNA)