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HEADLINES [click on headline to view story]: 

Air New Zealand to expand Code Sharing arrangements with Lufthansa

Singapore Airlines (SIA) increases Melbourne services

Phuket opinion poll shows most people think prices are too high

Partnership with United Airlines has no consequences for Lufthansa

Earn bonus miles for THAI’s new destinations

Light and sound presentation at Temple of Dawn is a public service; performances are free

SOS targets Pattaya and Eastern Seaboard

Royal Cliff Beach Resort wins top environmental award

Qantas/British Airways award top travel agents

‘Miss Thailand World’ flies KLM

Air New Zealand to expand Code Sharing arrangements with Lufthansa

Air New Zealand will re-establish its code share connection to Munich via Los Angeles following the re-instatement of the services of its Star Alliance partner, Lufthansa German Airlines effective March 2003. Lufthansa withdrew its Los Angeles - Munich services after the September 11 events of last year.

In addition, Air New Zealand will expand its current code sharing arrangements with Lufthansa, to include NZ code on the airline’s services to Munich from Hong Kong (from three to six services per week) as from March 2003.

Air New Zealand currently flies between Auckland and Hong Kong daily and Lufthansa recently commenced code sharing on these services beginning December 1, 2002.

Air New Zealand’s senior vice-president of sales and distribution, Norm Thompson stated that, like all code share arrangements, this would create flow on benefits for the airline’s New Zealand and international customers.

“The code sharing arrangement provides an additional gateway for European travelers to New Zealand - and New Zealanders to Europe - on Air New Zealand services via Hong Kong as well as Singapore and Los Angeles,” he said.

Air New Zealand currently also code shares on Lufthansa operated services to Frankfurt from Singapore, Los Angeles and Hong Kong, with connecting services from Frankfurt to several German/European cities.


Singapore Airlines (SIA) increases Melbourne services

In response to the growth of the Australian travel market, Singapore Airlines (SIA) will increase its services to Melbourne from the end of March 2003.

SIA is the largest foreign carrier operating to and from Australia and already operates double-daily flights between Melbourne and Singapore.

From March 31, SIA will commence an additional three weekly flights, bringing to 17 the number of non-stop flights between Melbourne and Singapore. The addition represents an 18% capacity increase on SIA’s Melbourne services.

The three additional flights will be operated by Boeing 777-200 aircraft on the following schedules: Monday, Wednesday and Sunday, SQ237 - departs Singapore 2345hrs, arrives Melbourne 0900hrs the next day. Monday, Tuesday and Thursday, SQ238 - departs Melbourne 1035hrs, arrives Singapore 1615hrs.

The late night departure allows for better connections to Australia for passengers making connecting flights from around Asia. For passengers departing Australia, the flights also allow for easier connections to Indian destinations, as well as more connections for destinations in North Asia.

The extra services mean that SIA will provide 73 non-stop scheduled services between Singapore and Australia each week. SIA commenced services to Melbourne in 1972 and increased the frequency to double-daily in 1998.


Phuket opinion poll shows most people think prices are too high

Thailand is trying to market itself as a shopping paradise. However in Phuket, some are complaining that prices are generally too high. A local publication decided to do a survey on its website. So what did the opinion poll show about Phuket’s prices in general? As of December 16, 2002, 1,866 readers voted and the figures were as following: Far too high: (48.6%), Substantially higher than other provinces, save Bangkok: (39.0%), Reasonable: (8.9%), Very low - real bargains to be found (3.5%).

The breakdown

Thai Nationals

Far too high: (45%)

Substantially higher than other provinces, save Bangkok: 43%

Reasonable: 9%

Very low - real bargains to be found 3%

Local Foreign Residents

Far too high: 46%

Sthan other provinces, save Bangkok 43 %

Reasonable: 8%

Very low - real bargains to be found: 3%

Tourists / Visitors to Phuket

Far too high: 50%

Substantially higher than other provinces, save Bangkok: 37%

Reasonable: 9%

Very low - real bargains to be found: 4%

The publication made it clear that the poll is not scientific and reflects the opinions of only those who have chosen to participate in it. The results cannot be assumed to represent the opinions of the public as a whole, or of Thais, resident foreigners, or foreign tourists generally. But the results so far have produced some interesting data as to consumers’ ideas of how they react in these times of economic uncertainty when it comes to loosening their purse strings.


Partnership with United Airlines has no consequences for Lufthansa

Lufthansa partner United Airlines has filed for protection under the so-called “Chapter 11”. This allows the company to intensify its efforts to restructure itself financially and operationally. This move, however, has no consequences for Lufthansa’s customers and their travel plans: All tickets will remain valid. Passengers will also be able to continue collecting and redeeming bonus miles and using the Red Carpet Clubs and the First Class Lounges.

United will continue it’s operations without restriction, leaving Lufthansa customers 330 code share flights daily at their disposal. This applies similarly to all other flights which United operates together with its Star Alliance Partners.

All potential risks for Lufthansa have been evaluated and found to be small and manageable. Juergen Weber, CEO of Lufthansa said, “In the past we have seen a number of examples where airlines restructured themselves successfully under the Chapter 11 process. I am convinced that our friends in United Airlines will succeed with their efforts too. This is why we are currently investigating how we - in addition to commercial measures already initiated - can assist United Airlines financially without any risk to Lufthansa.”


Earn bonus miles for THAI’s new destinations

Thai Airways International (THAI) offers ‘bonus miles’ for Royal Orchid Plus’ members traveling on THAI’s flights to any of 5 new destinations, namely Xiamen, Geneva, Abu Dhabi, Chittagong, and Bahrain, valid from now until January 31, 2003.

Tasnai Sudasna, THAI’s commercial executive vice-president, said this special offer aims to promote THAI’s five new destinations as well as to offer additional benefits to THAI’s Royal Orchid Plus (ROP) members. ROP members will earn up to 3,500 bonus miles or double miles with each flight.

For more information, please contact THAI’s reservation office at telephone 02-628-2000.


Light and sound presentation at Temple of Dawn is a public service; performances are free

The “Nights at Wat Arun” light and sound presentation traces the history of Wat Arun Ratchavararam Ratchavoramahavihan, more popularly known as “Wat Arun” or the Temple of Dawn.

Dating back to the Ayutthaya period over 200 years ago, Wat Arun was designated a royal temple during the reign of King Taksin in 1767 and is noted for its architectural splendor. Standing 79 meters tall, the temple’s glittering “Phra Prang” or pagoda makes it one of the most striking riverside landmarks.

“Nights at Wat Arun” is a public service offered to the public for at no charge. There will be 4 performances daily (Monday - Sunday), each lasting 15 minutes. Show times are 7:00 p.m., 8:00 p.m., 9:00 p.m. and 9:30 p.m.

The presentation is to be viewed from the river on-board a dinner cruise, a pleasure craft or any form of river transportation. However, “Nights at Wat Arun” does not include land transfers, cruises or river transportation services. Individual arrangements have to be made directly with hotels, cruise service operators or tour operators and travel agents.

Showtime schedules are subject to change so to ensure you have the most updated information contact the Tourism Authority of Thailand Events Division at telephone number 02-694-1222 (extension 1965-68).


SOS targets Pattaya and Eastern Seaboard

In light of recent global events, the world’s leading medical assistance company, International SOS, is expanding its marketing drive to the Pattaya area to meet client demand.

“SOS is simply taking precautious against the higher level of global insecurity,” said Bangkok-based general manager, Pipat Kananuwat.

Pipat Kananuwat, International SOS - General Manager

“Particularly with the resorts popular with foreigners. Personal security is now a priority. This is especially the case with SOS emergency air-ambulance evacuation services,” he said. “The planes are ready to cope with any holiday accidents, at any time of the day.”

International SOS provides medical consultation, intensive medical care assistance, patient stabilization, as well as air evacuation.

“At this time of year, Pattaya’s pristine sandy beaches, idyllic islands, succulent seafood, exciting sea sports, golf tournaments, and inland adventures, are a real lure to a maximum number of visitors. We must be prepared, although there is absolutely no imminent danger in Thailand,” he stressed.

Pipat added that the number of people in the Kingdom eligible for the service - mainly through their insurance policies - has increased from 2.7 million in year 2000 to over four million by year-end 2002.

“We are finding a large number of local firms on the Eastern Seaboard, not just international conglomerates, are interested in the diverse range of SOS services.”

More than 50 Thai firms are signed up for International SOS medical services. Since the beginning of this year, the company has provided 150 to 200 domestic air-rescue flights.

He added that, even on vacation, greater corporate responsibility over staff security was of paramount importance, for both individual members and corporate clients alike.

International SOS wants all holiday makers in 2003 to enjoy the many beautiful attractions of the Pattaya area, with just a small reminder, that prevention is better than cure, he stressed.

International SOS began its services in Thailand in 1990. It has expanded its operations in 42 countries. It has 25 alarm centers, 21 international clinics and more than 160 remote site medical facilities globally.

The medivac company’s major bases are London, Singapore, Johannesburg, Beijing, Sydney and Tokyo. SOS International Clinics operate in Moscow, Beijing, Jakarta, Hanoi and Ho Chi Minh City among other cities.


Royal Cliff Beach Resort wins top environmental award

The Royal Cliff Beach Resort was recently announced as a winner of the Environmental Impact Award 2002 for best environmental management practices. The award was given by the Thai government’s Ministry of Natural Resources and Environment.

Minster of Natural Resources and Environment Prapat Panyachatraksa (right) presents the 2002 Environmental Impact Award to Panga Vathanakul, managing director of the Royal Cliff Beach Resort.

The Royal Cliff Beach Resort was one of only four hotels to receive this distinguished award and the only hotel from the Eastern region to be selected. A total off 300 companies from around the country were vying for the prestigious accolade.

The resort was also a proud recipient of the Environmental Impact Award in 1999 when was under the auspices of the Ministry of Science, Technology and Environment. In 2000, the Royal Cliff Beach Resort became the first hotel in Thailand to receive the internationally recognized ISO 14001 environmental management system certification.

Through the environmental management system, the Royal Cliff Beach Resort has refined its existing environmental policies, redeveloped and added new environmental programs and increased awareness among staff at all levels of the importance of being environmentally conscious.

A worthy recipient of the Environmental Impact Award, the resort has various environmental programs which it maintains on a regular basis. These include its very own water treatment plant where wastewater is treated and filtered for use in the resort’s gardens; a strong emphasis on the sorting and recycling of biodegradable waste matter; as well as regular clean up campaigns of the property, its beaches and the surrounding area.


Qantas/British Airways award top travel agents

Qantas/British Airways, led by Ms. Jane Furber (seated - third from left), Thailand manager, together with Boonsong Haruchaiyasak (seated - far right), commercial manager, recently awarded their top performance Thai travel agents for the year 2001/2002 at their town office located on Rama IV Road, Bangkok.

(Front row - seated from left) Kusa Panyarachun, managing director of World Travel Service, Ms. Tippy Singkorapoom, managing director of Variety International; Mrs. Supanee Bencharit, managing director of Sea Tours. (Back row from left) Thanawat Luengsuriya, head of Travel Services Thailand of American Express (Thai), Ms. Renee Mui, associate director of operations of Carlson Wagonlit Travel, Wasant Kudedakeng, director of marketing and public relations for Global Union Express, Boonsong Harnchaiyanant, marketing and sales manager for 8&7 International Travel, Chuan Suttidechaphon, marketing manager of Nancy Tours and Travel Centre, Udom Ditsamroeng, managing director of STA Travel, Ms. Petchdee Pattarawongvisut, manager of Dits Travel (2001), Ms. Wanida Hongsunirandon, travel manager for Holiday Tours & Travel (Thailand); and Pallop Sananwathananont, managing director of GM Tour & Travel.


‘Miss Thailand World’ flies KLM

KLM general manager for Southeast Asia, Richard Oliver, presented an air ticket to Ticha Luengpairoj, Miss Thailand World 2002, to fly to last month’s Miss World 2002 competition.