by Raquel E. Romero
Peter Thorand proudly accepts his distinguished service award from Admiral Fargo
In a ceremony held at the Royal Cliff Grand, the Commander in Chief of the United States Pacific Fleet, Admiral Fargo, presented the Navy Meritious Public Service Award to Peter Thorand of the Rotary Club of Jomtien-Pattaya. The recognition was awarded for his efforts in civic leadership and for assisting the U.S. Navy in strengthening its ties to the local community. In the comments delivered by Admiral Fargo, he mentioned that during the past three years, Mr. Thorand had been an invaluable asset to the United States Navy, especially in community relation matters. Thanks to his efforts, Peter has brought the Navy closer to the Thai community helping enhance our image on this side of the world.
Members of the Rotary Club of Jomtien Pattaya, along with Admiral Fargo and Captain Undesser at the presentation ceremony of the Navy Meritious Public Service Award to Rotarian Peter Thorand.
Mr. Peter Thorand has been involved in all Navy port visits conducted by the U.S. Navy to Pattaya. He has coordinated all community relations projects to include the distribution of HANDCLASP materials throughout all of Thailand. Through his efforts and initiatives all the schools in the Udon Thani district have been able to open libraries with the distribution of operation HANDCLASP books. He was instrumental during the construction of the second level to the AIDS hospice in Rayong and the SEAPARK during CARAT 96 and 98. The United States Navy appreciates the support that Mr. Thorand has provided to them and congratulates him for the superb job he has done.
Others present during the ceremony were: Admiral Stephen Loeffler, COMLOGWESTPAC; Captain Undesser, LCDR John Romero, JUSMAGTHAI; Mr. Peter Malhotra and Dennis Stark, past Presidents of Rotary Club and the Commandant Royal Thai Marine Corps, Admiral Chet Komolthiti.
Raising money for the Street Kids
Jingle Bells! “A little early,” I hear you say, but don’t you believe it. ‘After That’ on Soi Tosawarachi off Soi 7 is different and is having a Christmas Party on Saturday the first of July.
It may sound a little crazy, but it is all for a good cause: to raise money for the ‘Street Kids’ of Pattaya. Three live bands will be providing a great night’s entertainment: The East Coast Band from Delaney’s Irish Pub, Jaguar from Samsara and any musicians out there who would like to join in the fun are welcome to come and jam with After That’s resident band Flippers Jam.
A roast chicken dinner will be served (optional) at only 100 baht per head and will include entry into the draw for the many door prizes.
Also included in the evening’s entertainment is a crazy auction run by a professional auctioneer flying out from Perth Australia on a special trip just for the occasion.
Sponsorship for the event has come from many quarters too numerous to mention, but special thanks must go to Delaney’s Irish Pub and Samsara for the loan of their bands and assistance.
All proceeds from the liquor sales, auction and food will be donated to the Rotary Club of Jomtien Pattaya. The Rotary Club will administer the funds for the ‘Street Kids’ of Pattaya.
The venue is After That, Soi Tosawarachi off Soi 7. Starting a little early for most at 7:30 p.m. on July 1st, but it will be worth the ‘early rise’ to help give the homeless children of Pattaya a better life.
by Richard Townsend,
Corporate Learning Consultant
Two essentials for face-to-face selling
1. We steer...
Salespeople must control the interview so that the process is always heading towards the opportunity to close the deal. The only way to control any conversation is to be the one asking the questions. Questioning technique is an essential sales skill that is often badly done, particularly by less experienced salespeople. There are two basic question types, open and closed. Knowing what they are and how to use them will greatly improve the quality of sales interviews.
Open questions seek broad answers and are easily used with prospective customers who will readily discuss their requirements. They should also be used at the beginning of the interview or when there is a need to gather background, opinions, thoughts and feelings or to gain a broad perspective regarding the ‘customer’ needs and wants. Two good starts to an open question are ‘tell me about xyz’ or ‘could you explain to me etc’.
Closed questions are used to redirect the prospect to specifics or confirm facts. Closed questions typically demand a yes or no response. Examples of closed questions are; ‘has this occurred before’, ‘when did this happen’, ‘how many’ or ‘when can we meet next’.
2. They accelerate...
The salesperson’s control of the interview direction is imperative. Salespeople, however, must allow the buyer to set the pace. Buyers come with their own personalities, preferences and motives. Allowing the prospect to participate at their own pace will avoid the problem of confusion over issues that could lead to major objections developing in the prospects mind. The skill is to develop a balance between ‘slow & boring’ and ‘fast & confusing’.
Again asking the right questions such as, ‘would you like me to skip the finer details at this stage’ (a too slow test) or ‘is their anything about our product/service that you would like me to explain further’ (a too fast test) is an important technique to master. While we may think the prospect is with us, or understands what we are explaining, it is often difficult for the listener to grasp the logic of our ‘argument’. Sellers are experts in their products and usually have a clear and precise understanding of what they are selling (or they should). It is a good idea when we are interviewing prospects to remember when we were first introduced to our product or service. As we where trained in the selling features, advantages and benefits, a clear picture of the product or service emerged. Recalling the questions that came to our mind and what we needed to find out to overcome our own confusion or doubts will give an insight into what our prospective customer may be feeling.
Worth a thought!
To contact Ric mailto: [email protected]
“The Link”, five very talented young musicians from America, will be making their debut appearance in Pattaya on Friday the 23rd of July when they will be taking center stage at Pattaya’s main concert venue, the Palladium.
“The Link” has included Palladium as part of their showcase club tour and promised it’s going to be one big party on Friday night that no one would want to miss.
“The Link” members Chad, Brent, Link, Von and Richard, when asked if they had ever had stage jitters, Richard the drummer replied, “Absolutely! When we performed at the North Sea Jazz Festival in Holland, which featured a star lineup that included George Benson, Santana, Earth Wind and Fire, Diane Reeves and Bootsy Collins with an audience of 50,000 die hard fans it was hard not to have stage fright.” Chad, the lead singer, went on to say, “It was one night we’ll never forget.”
Other exciting performances took place in Dallas when “The Link” supported Prince in concert, not forgetting Brent’s favorite gig with legendary soul singer Isaac Hayes at the Montreal Music Festival.
On stage or off, “The Link” cannot keep away from music - the sheer drive and enthusiasm helped them achieve recording sessions and special performances with Michael Learns to Rock, UB40, Envogue and Keith Washington to name a few. Their passion for music captivates audiences around the world with their favorite cover versions, smooth guitar licks, punch bass and rhythmic percussion - they’re funky, chubby and ready to party.
So join the party and chill out with “The Link’s” one night only live showcase at the Palladium on Friday 23rd July.
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