Thailand replaces parcel labels with digital IDs to protect privacy

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MDES Minister Chaichanok Chidchob presents Digital Post ID, replacing visible names, addresses and phone numbers with QR codes on parcels.

BANGKOK, Thailand – The government is advancing a digital delivery identification system that reduces the need to display names, addresses, and telephone numbers on parcels. The Ministry of Digital Economy and Society (MDES), Thailand Post, and the Personal Data Protection Committee (PDPC) are developing the Digital Post ID (D/ID) to protect personal information while improving delivery accuracy and convenience.

MDES Minister Chaichanok Chidchob presented D/ID as an important component of Thailand’s digital infrastructure and efforts to curb misuse of personal information. The system replaces visible recipient details with a QR code linked to a digital delivery code and location. More than 24,000 Thailand Post personnel are already testing D/ID, while members of the public can download the service and generate their codes.



Thailand Post plans to expand D/ID for use by government agencies, private organizations, service providers, and other logistics operators. Future applications could include location identification during disasters and emergencies, and an address ID is also being developed to connect with other services. Thailand Post is preparing to obtain a Certificate Trust Mark to increase public confidence in its digital services and data protection standards.

PDPC Secretary-General Pol. Col. Surapong Plengkham identified privacy by design and data minimization as core principles, supported by access controls, security safeguards, and transparent data governance. The PDPC will continue to advise Thailand Post as the system expands, with the longer-term goal of establishing standardized, reliable address data to support logistics and other digital services across Thailand. (NNT)