Office of Ombudsman addresses Airport Rail Link issues

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Bangkok – The Office of the Ombudsman is scheduled to hold a meeting to ensure proper servicing of Bangkok’s Airport Rail Link, following issues of delays and passenger capacity.

Deputy Secretary-General Sa-ngad Pattawee led a team to inspect the operations of the commuter rail system, in response to complaints of insufficient carriage capacity during peak hours.

Sa-ngad revealed that incomplete maintenance, compounded by only six to seven out of the nine trains being operational, have made it difficult to accommodate the large number of commuters. He said his office will meet with the State Railway of Thailand and the Klongton Service Center to discuss proposals to be made to the Cabinet.