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Experiencing Tet in Vietnam

Following Nathan’s talk, MC Judith presented him with a Certificate of Appreciation.

Pattaya City Expat Club members and guests were given some interesting facts about Bangladesh and Vietnam. Club member Nathan Russo shared two recent experiences at their April 6 meeting; one being his efforts to find and reward a man in Bangladesh for his heroic efforts to help his fellow man and the other about his visit to a Vietnamese family in the Mekong Delta to celebrate Tet (Chinese New Year).

Nathan Russo shares two interesting experiences: travelling to Bangladesh to find and reward an unsung hero, and visiting Vietnam to share ‘Tet’ or Chinese New Year with his friend Loan and family, in a small village in the Mekong Delta.

Nathan divides his time between Thailand and USA. He spends a lot of his time here doing charitable projects such as building schools, orphanages and helping poor people in general. Nathan said he learned about a factory worker in Dhaka, Bangladesh who risked his life numerous times last year pulling people out of the wreckage of the Rana Plaza garment factory. Further, during three of the rescues he had to actually amputate a hand, an arm, and a foot inside the wreckage because doctors were too frightened to enter the collapsed building. Stories appeared on-line in the English, Daily Mail, BBC and Newagedbd.com.
Other than the publicity, apparently Didar Hossain received no recognition or reward for his gallant efforts. Nathan said he decided the best way to acknowledge this man’s accomplishment was to reward him financially and set out to raise US$1,000. Nathan mentioned that the first hurdle was to even find one individual in a city with a population of 15 million people. He described the efforts which involved more than 40 emails and 2 month’s effort. Finally through an administrator at the American International School in Dhaka, he contacted David Bergman, a British human rights activist and investigative journalist and editor based in Bangladesh who was able to find Didar.

Tony Heron conducts the Open Forum, where questions are asked and answered about Expat living in the ‘Land of Smiles’.

Nathan then shared his photographs and story about going to Dhaka, meeting Didar and giving him his reward. He then described his subsequent visit to the factory site and meeting with Didar’s family at their home. Further, he described how the collapse was apparently caused by heavy electrical generators being placed on the fifth floor of the building originally not built to be a garment factory; the generators’ weight and vibration is thought to be the primary cause of the collapse.
To learn more about Didar’s heroic efforts, visit the following URLs: http://www.newagebd.com/detail.php?date=2013-04-28&nid=47520#.Uz0sL6JaeSq and http://www.dailymail. co.uk/news/article-2319439/Bangladesh-building-collapse-Rescuer-forced-amputate-trapped-peoples-limbs -save-wreckage.html. Nathan then paused to answer many questions from the audience before proceeding into his trip to Vietnam for Tet.
He stated that usually he wouldn’t go to Vietnam during the Tet holiday (Chinese New Year) because the entire country closes down for about 10 days; thus many of the venues you might want to see in Vietnam are shut down. Also travel can be a real hassle since trains, buses and planes are booked weeks and months in advance. However, he said he was lucky enough to have developed a few friends over the years visiting Vietnam and these friends invited him to join them for the holiday, which provided a very real insight into the Vietnamese culture.
On this particular holiday he said he spent his time in the Mekong Delta with his friend, Loan’s family. Nathan explained that the Tet holiday is the biggest holiday of the year in Vietnam. It is the western New Year, Christmas, Easter and Thanksgiving all rolled into one festive time. It is the time of no work, giving gifts, visiting homes of relatives, honoring the oldest members of your family and your ancestors.
He described his adventure of taking a motorbike trip south to a small village called Vinh Xuan not far from Can Tho, the largest city in the Mekong delta and how they used the bus system to send many items needed for the festivities that they couldn’t carry. Nathan explained that flowers play a very big role in the Tet celebration. Even if the poorest people cannot afford flowers most of the year, everyone from richest to poorest buys tons of flowers to decorate their homes during the Tet holiday.
Nathan then shared his photos and described the festivities involving a lot of time spent honoring ancestors, including setting out food at various tables around the house for the ancestors. After a reasonable time, it was gathered up and set out for the family to enjoy. Nathan said that his trip to the Delta was such a success that Loan’s family has invited him back next year. He then described his trip back to Saigon by bus and then going by car with his friend Viet and family to Mui Ne; his favorite beach resort in all of Vietnam. He concluded by stating that enjoying Tet with Vietnamese friends will always be one of his favorite memories of living in Southeast Asia.
Following Nathan’s presentation, Master of Ceremonies Judith Edmonds brought everyone up to date on upcoming events and called on Tony Heron to conduct the Open Forum where questions are asked and answered about Expat living in Thailand.
For more information on the Pattaya City Expats Club’s many activities, visit their informative website at www.pcecclub.org.


500 seniors mix good health, Songkran blessings at Elderly Day celebration

Chawancha Khetpathum, 63, won the prize for best health of anyone in their 60s.

Urasin Khantaraphan
About 500 Pattaya senior citizens got a jump on Songkran and celebrated good health at Pattaya’s annual Elderly Day event.
Mayor Itthiphol Kunplome presided over the April 4 activity, which gave seniors a chance to pour water on hands for Songkran blessings as well as enjoy stage performances and other activities.
The seniors brought local crafts and desserts to sell and certificates were awarded to groups caring for the elderly. People in their 60s, 70s, and 80s, also competed to see who in their decade is in the best health.
The day also featured lectures, Buddhist sermons and demonstrations of exercise options.
A beauty contest for seniors highlighted the activities, which also included performances of traditional Thai dance and singing.
Chawancha Khetpathum, 63, won the prize for best health of anyone in their 60s. She said she nearly dropped out when she realized she had to participate in a talent round, so she was pretty surprised to win.
Chawancha said activities like Elderly Day encourages senior citizens to do good and behave well to set examples for the younger generation and to also make one another happy.


70 Children conduct a very successful cleaning on Cosy Beach

Sewage makes its way to the beach as a result of the faulty water pump.

Neo LothongKum
70 Children and staff from the Child Protection and Development Center and students from the Thai Chinese International School came to help Green Pattaya volunteers clean the Cosy Beach on April 5. The Child Protection and Development Center also sponsored this cleaning and 10,000 THB was handed over to Green Pattaya for counties cleaning in Pattaya.
With the help from all the children a very effective cleaning was conducted in just one and half hours and 50 bags of rubbish were collected. The area has been returned to its original state … but for how long?

Children are certainly having fun with their day out, cleaning the beach.

Cosy Beach has been the target for Green Pattaya’s numerous campaigns for a long time; the lack of bins and a solution to the rubbish problem making this otherwise nice beach an eyesore in the Pattaya tourist industry. Just two months ago Green Pattaya with city hall removed three truck loads of rubbish from the beach. A faulty pump also creates a waterfall of sewage down on Cosy Beach.
Green Pattaya has conducted 16 cleanings in Pattaya, with thousands of kilograms of rubbish removed from different areas here, with the support from city hall, Rotary clubs and companies in the area and on many occasions the Child Protection and Development Center in Pattaya.

The entire entourage gathers for a group photo after cleaning the beach.

Moving forward, Green Pattaya now needs help from companies, schools and other NGOs to help clean more areas in and around Pattaya. Green Pattaya wants to create dedicated cleanings for each company, schools and other NGOs, teaching staff and students to take care of the delicate environment in Pattaya. There is also need for refreshments, cleaning equipment and protective clothing for cleaners.
Next Pattaya Clean up is planned for 3 May 2014 at the area of Sheraton and Royal Cliff in the Pratamnak area, and the one after that will be in Naklua at Wongamat Beach 17 May 2014.
Faulty Pump creates smelly flooding on Cosy Beach
Swimmers and raw sewage don’t mix. On several occasions, local environmental group Green Pattaya, has gone to Pattaya City Hall to making councilors aware of a faulty sewage pump station next to Cosy Beach. The offending pump next to Varuna Yacht Club was subsequently changed and Green Pattaya and residents thought the problems were fixed. The solution was short lived.

Smelly raw sewage flows out of the faulty pump above Cosy Beach.

In a remarkably short period of time the replacement developed a fault causing a cascading waterfall of sewage to pour down to the beach. Pattaya City Hall must push the sub contractor to end this health hazard and fix the unit to stop it polluting Pattaya’s beaches.
At the last cleaning at Cosy Beach, Green Pattaya was approached by small business owners and beach vendors and asked for its help to pressure the Pattaya City Hall about the issue. A request was made by Green Pattaya volunteers to City Hall during last week but the official tasked with the repairs said it will take 3 months more before the sub contractor will fix the faulty pump. In the meantime, swimmers are up to their ears in bureaucratic brown tape.


Young hotel execs hone management skills at Skål ‘Ladders & Leaders’ seminar

Course Coordinator Scott Michael Smith from the Department of Hospitality and Tourism, Assumption University, explains “The Spirit of Hospitality”.

Veechan Souksi
Young hotel executives honed their management skills at Skål International & Eastern Thailand’s “Ladders for Leaders” seminar in Pattaya.
Scott Michael Smith, from Assumption University’s Department of Hospitality and Tourism, hosted the March 29 workshop at the Pinnacle Grand Jomtien Resort & Spa with panelists Bruce Hancock, managing director of the Banyan Resort in Hua Hin, Ferenc Fricsay, founder of executive-search firm HEAL Co., and Peter Malhotra, managing director of the Pattaya Mail Media Group.

Ferenc Fricsay, founder of the Executive Search HEAL Company, explains “The Key to Success in the Hospitality Industry.”
Smith lectured on “the spirit of hospitality,” instructing on how to provide good service to guests by learning their level of satisfaction and giving customers more than they expect.
The lecturer offered six “rules” to follow, including maintaining a professional appearance and having the ability to respond to the needs of a customer and provide all necessary information regarding facilities.
A second rule on “friendliness” espouses that staff and executives must respect customers at all costs, remaining enthusiastic, smiling, and maintaining eye contact.
Other rules include courtesy, empathy and responsiveness, which also includes taking responsibilities for one’s actions. Finally, Smith said, the last rule calls for staffers to remain flexible and formulate creative solutions to customer problems.

Bruce Hancock, MD of the Banyan Resort, Hua Hin introduces, “The Power of Passion”.
Fricsay, who has more than 40 years of experience in senior management positions, discussed “keys” to success in the hospitality industry. He said it takes “two to tango” in the relationship between employer and employee. One side takes and the other gives and, ideally, both sides benefit, he said.
Many successful hotel industries resemble a family. Many standards are required in order to run a smooth management system, he said. Staff members must focus on teamwork and treat each other like individuals.
He said training is important in developing good teamwork. Product knowledge is almost equally important, Fricsay said, including sourcing, quality, quantity, cost, when, where and how.
For managers, he said retention depends on the boss’ ability to heighten job interest, lower boredom, increase morale and getting to know co-workers.

Peter Malhotra, MD of the Pattaya Mail Media Group, introduces Skål to the young executives.
In his speech on the “Power of Passion,” Hancock said passion is all about collaboration. This connects to developing a “culture” in an organization, he said. People are all human and they need to be seen as humans.
He also explained the seven rules of collaboration, which were play, listen with the willingness to change, let yourself fail, say yes, play the game, and relax and have fun. These rules have been successful for many hotel industries in the past, Hancock said. The combination of the collaborative rules and working with each other to do a task and achieve shared goals is the main key to success.
Students also took part in activities, including a “story-telling dice” game, which reinforced teamwork and giving a player courage to show and tell.
The session also introduced the attendees to Skål International and how it work. Peter Malhotra said membership is open to managers or executives directly involved in tourism management, sales and promotions in specified travel and tourism businesses.
He also introduced “Young Skål,” aimed at students and young professionals directly related to the travel and tourism industries. Certificates were given out to attendees by Skål International and East Thailand.

Bruce Hancock explains how to play with the story telling dice.


HEADLINES [click on headline to view story]

Experiencing Tet in Vietnam

500 seniors mix good health, Songkran blessings at Elderly Day celebration

70 Children conduct a very successful cleaning on Cosy Beach

Young hotel execs hone management skills at Skål ‘Ladders & Leaders’ seminar

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