Malaysia Airlines seminar strengthens bonds with local travel agents

0
1026

The Siam & Siam Hotel on Pattaya 2nd Road was the venue for a Malaysia Airlines road show on Wednesday the 20th of May.

The airline has been touring around Thailand from Udon Thani, to Hua Hin, to Phuket, with the purpose of cementing bonds with the various travel agents in these resorts.

Director of Tourism Malaysia Sulaiman Suip gave an introductory speech to the twenty eight agents who were in attendance, which was followed by a fun and informative presentation highlighting the various attractions that Malaysia has to offer.

The agents were also updated with the latest flight routes and special offers that they can present to their customers.

Yurizal Mohammad Yousuf Malaysia talks about how there have been changes in booking patterns, with the younger generation often opting to book flights either on their mobile devices or from a PC.Yurizal Mohammad Yousuf Malaysia talks about how there have been changes in booking patterns, with the younger generation often opting to book flights either on their mobile devices or from a PC.

For those who need to fly out of the region to countries such as Japan, India, Australia and Europe, Malaysia Airlines provides an affordable option, with a short flight from Bangkok to the modern terminal at Kuala Lumpur, then onwards non-stop to your destination.

Malaysia Airlines utilizes the A380 aircraft and are dedicated to providing comfortable and convenient options for their customers.

Sulaiman Suip (left), director of Tourism Malaysia, Thailand and Myanmar, and Yurizal Mohammad Yousuf (right), Malaysia Airlines area manager for Thailand & Indochina.Sulaiman Suip (left), director of Tourism Malaysia, Thailand and Myanmar, and Yurizal Mohammad Yousuf (right), Malaysia Airlines area manager for Thailand & Indochina.

In an exclusive interview with Pattaya Mail, the area manager for Thailand & Indochina for Malaysia Airlines, Yurizal Mohammad Yousuf, stated that the airline has seen a significant upturn in business in the last year as more customers are choosing their flights within the region to destinations such as Myanmar & Cambodia, and that the long haul business had also seen an increase.

Yousuf briefly mentioned the duel tragedies the airline suffered, MH370 & MH17, and mentioned they of course affected business, but after a while people do realize that even in this age of technology, planes can disappear and acts of war are of course out of their control. But since then the airline has seen an upturn in business. The way he approached the subject, I could tell he felt deeply for the victims and hoped a final resolution would be found soon so that they may find closure.

Paul Strachan from Pattaya Mail interviews Malaysia Airlines area manager for Thailand & Indochina, Yurizal Mohammad Yousuf.Paul Strachan from Pattaya Mail interviews Malaysia Airlines area manager for Thailand & Indochina, Yurizal Mohammad Yousuf.

He then pointed out that flight routes are heavily regulated and although this offers an element of customer protection in terms of price wars, etc., the downside was that airlines are not always able to offer passengers the flights they want.

Yousuf continued that Malaysia Airlines has observed changes in booking patterns for their customers, with the younger generation opting to browse the internet and book flights either on their mobile devices or from a PC. The older generation still wants to have the face to face experience with their travel agents, where they can get answers to their questions, which may not be available online. This is why the airlines see the value in holding these series of road show seminars.

For more information visit www.malaysiaairlines.com or see your local friendly travel agent.

Chai yo! 28 local travel agents join the Malaysia Airline seminar.Chai yo! 28 local travel agents join the Malaysia Airline seminar.