Major operator gathering aims to improve public transport serving Pattaya

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Chonburi tourism officials and area tourism associations are bringing together at least 80 percent of the transportation providers serving Pattaya later this month for a workshop on how to provide better service and reduce complaints.

Ampai Sakdanukuljit Sliwinski, chief of promotion and development for the province’s Tourism and Sports Department, said the Aug. 20 meeting at the Long Beach Garden Hotel & Spa will be attended by at least 400 bus, minivan, taxi, tour guides and other firms offering public transport to tourists and locals.

Deputy Mayor Ronakit Ekasingh (right) chairs a meeting to announce the upcoming workshop on how to provide better service and reduce complaints in the tourism industry.Deputy Mayor Ronakit Ekasingh (right) chairs a meeting to announce the upcoming workshop on how to provide better service and reduce complaints in the tourism industry.

The meeting, co-sponsored by the Pattaya Business and Tourism Association, Thai Hotels Association Eastern Chapter, Food & Beverage Management Association Eastern Region, and Chonburi Attractions Club, also will include representatives from related government agencies and business groups.

The goal is to help transport providers generate a good image for Pattaya tourism, reduce complaints about bad service and drivers, eliminate illegal practices and accidents and help solve traffic and parking problems in the city.