The completion of the toll road from Pattaya to Bangkok is a major achievement and will no doubt improve the lives of many commuters.
However I have to point out that this has not being achieved without inflicting considerable discomfort and stress from incessant noise made by the staff on microphones at the toll gates at the Nongprue Junction. This noise is at a high level of volume and is extremely intrusive except to the motorists it is intended for. The purpose seems to be to inform drivers on the use of the toll system. This new toll booth is no different from the existing ones along the motorway so I respectfully question why any explanation on their use is necessary.
At the toll, the motorist in their sound insulated cars, probably with the radio or stereo on plus other traffic noise, cannot hear the operators on their microphones trying to give them instructions.
Better signage to provide the motorist with the information is required prior to arrival at the toll booths. This would be more appropriate, effective, safer and most of all less noise polluting for the local residents already coping with the extra traffic noise created by the highway.
The affected residents do hope very much that the responsible administrators at the Department of Highways are reading this letter and will take notice of this annoying situation.
Daniel Biel, Marianne Buesch Biel, Carl Dyson
Residents of Moo 1, Nongprue, Banglamung