Motorcycle taxi dispute with app rider prompts Pattaya investigation

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Pattaya officials meet with the leader of a motorcycle taxi stand on Second Road after an online video showed a dispute involving an app-based motorcycle service.

PATTAYA, Thailand – Officials from Banglamung District and Pattaya City inspected a motorcycle taxi stand on Second Road following an online video showing an argument between a traditional motorcycle taxi driver and a rider providing public transport services through a mobile application.

The footage attracted attention online and raised concerns about Pattaya’s image among residents and visitors.


The inspection involved the Banglamung District Damrongtham Centre, Pattaya Police traffic officers, Pattaya City municipal enforcement and administrative officials, and the municipal office responsible for handling public complaints. However, officials were unable to locate the individuals seen in the video during their visit. They instead spoke with the motorcycle taxi stand leader and explained the possible disciplinary measures that could follow if misconduct was established.

Pattaya City said that although regulating motorcycle taxi stands does not fall directly under its authority, the city is willing to receive complaints and coordinate with the relevant agencies to ensure that appropriate action is taken. Anyone who feels they have been treated unfairly or has suffered from such incidents can submit a complaint directly to the Banglamung District Damrongtham Centre for investigation and further action. Residents can also contact Pattaya City’s 1337 hotline for assistance and to report complaints.