THAI Introduces THAI Sky Connect Service

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Thai Airways International Public Company Limited (THAI) announced the introduction of THAI Sky Connect service for wireless internet connection (WiFi) on board THAI’s Airbus A330-300 and A380-800 aircraft.

Chokchai Panyayong, THAI senior executive vice president of Commercial, and acting president said, “THAI is pleased to introduce THAI Sky Connect, an in-flight WiFi product and service that adds to passenger convenience on board flights operated with Airbus A330-300 and A380-800 aircraft in all classes of service. In the era of digital media, online technology is very popular and essential to everyday life, even during the time spent on board an airplane.

Chokchai Panyayong (center), THAI senior executive vice president of Commercial, and acting president, and Danuj Bunnag (second from left), THAI executive vice president, Products and Customer Services, launched THAI Sky Connect service that provides wireless internet connection (WiFi) on board flights operated with Airbus A330-300 and A380-800 aircraft in all classes of service. Dr. Settapong Malisuwan (second from right), vice chairman of the National Broadcasting and Telecommunications Commission (NBTC), joined the event at THAI’s head office on Vibhavadi Rangsit Road.Chokchai Panyayong (center), THAI senior executive vice president of Commercial, and acting president, and Danuj Bunnag (second from left), THAI executive vice president, Products and Customer Services, launched THAI Sky Connect service that provides wireless internet connection (WiFi) on board flights operated with Airbus A330-300 and A380-800 aircraft in all classes of service. Dr. Settapong Malisuwan (second from right), vice chairman of the National Broadcasting and Telecommunications Commission (NBTC), joined the event at THAI’s head office on Vibhavadi Rangsit Road.

With THAI Sky Connect, passengers are able to remain connected to the internet without missing important communication. Passengers are able to connect to the internet with a laptop, tablet, or smartphone and use various applications on the internet, such as Virtual Private Network (VPN), e-mail access, instant messaging, and web browsers. Through a credit card or debit card, passengers have options in selecting their WiFi package.”

THAI received the WiFi license from the Office of the National Broadcasting and Telecommunications Commission (NBTC) on 7 January 2014 and began the THAI Sky Connect service on 14 February 2014. WiFi internet connectivity is available on THAI’s six Airbus A380-800 aircraft and THAI’s seven Airbus A330-300 aircraft.

Wireless internet connection (WiFi) is available on THAI aircraft that have WiFi equipment installed in the passenger cabin. OnAir provides internet connectivity for THAI Sky Connect in each THAI aircraft, whereby the internet signal is transmitted via satellite through a ground network. OnAir collects the WiFi internet package fees from passengers by credit card payment and has a customer relations service for passengers to contact for customer inquiries. In the future, THAI plans to expand communication services in the passenger cabin, particularly Global System for Mobile Communications (GSM) which is under consideration by the National Broadcasting and Telecommunications Commission (NBTC).

Prices for WiFi Packages: Smart Phone Package 3 MB = USD 4.50, 10 MB = USD 14.50.

Laptop/iPad Package 10 MB = USD 14.50, 20 MB = USD 28.50.