Consumer Protection Board steps up effort to help home buyers

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The Consumer Protection Board has pledged to help home buyers who have been taken advantage of by real estate developers and given them basic advice.

Secretary-General of the Consumer Protection Board Amphon Wongsiri said the board received more than 7,300 complaints in 2015 and more than 3,400 of them were about home buying and delayed construction.  The board would form committees to mediate home buying-related cases in order to avoid a court process, said the secretary-general.

The Consumer Protection Board will also cooperate with the Engineering Institute of Thailand and officers from the Department of Public Works in inspecting home buyers’ problems.

Mr. Amphon suggested that home buyers should read their purchase contract carefully, saying they should check that there was a one-year warranty for materials and a five-year warranty for structures.  He encouraged them to consult specialists or the Consumer Protection Board if they had any questions about the contract.