Pattaya tells residents to use hotline, not Facebook, to report trash troubles

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Garbage crews were dispatched to the Naklua Soi 16/1 neighborhood to collect trash from the soi and nearby streets.
Garbage crews were dispatched to the Naklua Soi 16/1 neighborhood to collect trash from the soi and nearby streets.

Pattaya’s spokesman urged people to call the city’s call center to report uncollected garbage, not just whine on Facebook.

Pinit Maneerat said April 3 that disgruntled Pattaya residents have set up a Facebook called “Rubbish Communication” where reports about the failings of the Pattaya’s trash collectors is documented.

The most recent report was about overflowing and neglected garbage bins on Naklua Soi 16/1. Following the report, garbage crews were dispatched to the condominium-heavy neighborhood to collect all the trash from Soi 16/1 and nearby streets.

Pinit claimed city hall promptly jumps on all reports of uncollected garbage, but only if those reports are made through the correct channel: the 1337 hotline. Facebook is the place to go for results, he said.

Many Pattaya locals, continually faced with poor service from the city’s garbage contractors, think otherwise. Many claim that calls to 1337 are ignored – an assertion Pinit denies – leaving them no choice but to take to social media to shame city workers into doing their job.

Since October, when Pattaya switched trash contractors, neighborhoods across the city have reported neglected rubbish bins and overflowing trash as the new haulers struggle to meet demand.