City officials step in to resolve complaints at 9 Karat Condominiums

Friday, 21 September 2012 From Issue Vol. XX No. 38 By  Warunya Thongrod

An agreement has been reached between the management of the 9 Karat Condominiums and irate owners after they complained to Pattaya officials to help them resolve issues over security, staff and facilities.

Pattaya City Council Vice President Sanit Boonmachai and Office of the Consumer Protection Board (OCPB) lawyer Thummanoon Hinkhum chaired a meeting between condominium residents, management and officials from the Consumer Protection Board Sept. 14 at city hall.

Office of the Consumer Protection Board lawyer Thummanoon Hinkhum (center) and Pattaya City Council Vice President Sanit Boonmachai (2nd left) chair a meeting to settle a condo dispute between owners and residents. Office of the Consumer Protection Board lawyer Thummanoon Hinkhum (center) and Pattaya City Council Vice President Sanit Boonmachai (2nd left) chair a meeting to settle a condo dispute between owners and residents.

Owners had filed a grievance with the city about neglect of their building and management being unavailable to address their concerns. Residents complained that, although they have been paying monthly maintenance fees, the management had not hired any security guards.

Other complaints centered on water bills that had increased 100 percent, the non-functional swimming pool, and the staff of the foreigner-dominated building who are unable to speak English.

Management said it would hire security guards within a week and establish a joint owner-management committee to resolve problems.

Last modified on Friday, 21 September 2012 09:42
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