Hotline service opens for migrant workers

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BANGKOK, July 4 — The Labour Ministry’s Employment Department on Friday opened a hotline service for migrant workers in Thailand, only four days after the opening its one-stop service centre in Samut Sakhon, near Bangkok, which was welcomed by the migrant workers.

Presiding over the opening of hotline service number 1694, Sumet  Mahosot, director-general of the Employment Department, said the service would function in three languages — Myanmar, Cambodian and English — to help facilitate the migrant workers.

Service is available between 6-9am and again from 4pm-8pm which was expected to be convenient for the workers.

Evaluation of the service would be made within the next two weeks and the service could cover wider areas and open for longer hours if it receives approval among the migrant workers, said Mr Sumet.

In the past, the department received about 3,000 phone calls, with 1,800 callers being employers and the remainder workers, every month, he said.

Touching on the opening of one-stop service centres in seven other provinces, similar to the one in operation in Samut Sakhon since Monday, senior officials of the Labour Ministry have already visited those provinces to inspect the readiness.

It was expected that as many as two offices will be opened in provinces where many migrant workers are living such as Chon Buri, also near Bangkok,  to facilitate the workers.

The one-stop service office operates daily.